Case Studies with Questions and Answers
Chapter 18: Crisis Management Planning for Kidnap, Ransom, and Extortion
Your company runs a day care center for employees' children that took a group of 12 on a field trip to the local zoo. You are in the parking lot returning from lunch, and notice a TV news reporter conducting a live interview with a secretary about the shooting and kidnapping of some children at the zoo. Your company has recently been the target of animal rights demonstrations.