Richard Kania, Richards Davis: Managing Criminal Justice Organizations, 2nd Edition


Case Studies with Questions and Answers

Chapter 06: Decision-making and Planning

Officer Hobbs has just been advised by Captain Lewis that he is being considered for a promotion within the police department. Specifically, he is being considered for the position of shift lieutenant. Despite his extensive years of experience, Officer Hobbs is somewhat reluctant about this opportunity. As an officer with more than 15 years of experience, Officer Hobbs is concerned about his ability to plan and develop effective decisions as a supervisor. He understands that as a shift lieutenant, he will be responsible for a considerable amount of planning and decision-making with respect to staffing, work schedules, and special assignments. In addition to not being competent (or confident) with respect to these obligations, he is also concerned about the potential negative consequences associated with making such personnel decisions. As a prospective supervisor, he understands the potential dilemma that officers may face when being placed on certain shifts that are not accommodating to their personal lives or family obligations.

Questions

  1. What are the five distinct elements associated with managerial planning within the criminal justice system?
  2. Correct Answer

    (1) setting goals, (2) searching for opportunities, (3) formulating plans, (4)setting targets, (5) following up


  3. What are the three broad categories of decisions?
  4. Correct Answer

    (1) policy, (2) rule,( 3) procedure, and (4) tasks


  5. What are the components of the means-end analysis of the managerial decision-making process?
  6. Correct Answer

    (1) set the objective, (2) identify obstacles, (3) collect and analyze data, (4) develop alternative solutions, (5) select preferred alternatives, (6) develop and implement a plan, (7) evaluate results

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