Welcome to the website for Goodman, Kuniavsky, Moed: Observing the User Experience: A Practitioner's Guide to User Research, 2nd Edition
This list is a growing, changing resource. It’s certainly not intended as an encyclopedic guide to all things user research-related.
To the left side of your screen you will find a list of categories, within those categories you will find here are relatively stable resources that we do not expect to change often, such as sample documents, book references, and links to tools. You can find a fresher and deeper archive of links at
None of these links should be taken as an unqualified endorsement; we’re just presenting useful tools and resources as we find them.