Elsevier · Goodman, Kuniavsky, Moed: Observing the User Experience, 2nd Edition · Universal Tools: Interviewing and Recruiting

Universal Tools: Interviewing and Recruiting



Supplementary Reading

Portigal, S. The Art and Craft of User Research Interviews.

Rosenfeld Media, Forthcoming; http://rosenfeldmedia.com/books/user-interviews/

 

Recruiting

Tools

Ethnio
Online live recruiting tool for intercepting website visitors.

 
Sample documents

Sample recruiting messages for popular social media (as of 2012)

 

Sample screener survey for online recruiting
This survey was created as an online screener for a study on genealogy.

 

Sample confirmation email
This is the sort of email to be sent confirming participation in a usability test.

 

Sample generic consent form
This is a fairly generic consent form for a talk-aloud usability test that covers the basics: information collected, non-disclosure request, assurance of confidentiality, and permission for media capture. If you were not going to use this for a usability test (say, for an in-home interview), you would delete the language about "tasks."