Elsevier · Goodman, Kuniavsky, Moed: Observing the User Experience, 2nd Edition · Reporting

Reporting



Supplementary Reading

The UX of Co-Design: Experience Principles for Successful Client Workshops
Paula Wellings’ "personal principles" for running client workshops.

 

Stanfield, R. Brian. 2002. The Workshop Book. New Society Publishers.
Really focused on one kind of workshop -- the consensus workshop -- but a good reference.


Tools and Resources

MakeTools videos
The MakeTools website has links to a number of videos of user experience workshops. Very useful for watching how experienced professionals run workshops.

 

International Association of Facilitator’s methods database
Hard to use and some of the methods are only sketchily described. Still, a good place to search for ideas.

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